Microsoft to become the Facebook of enterprise collaborative chat

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Microsoft dominated Spiceworks’ recent report that looked at how businesses communicate within small and large businesses. While Skype for Business still remains the undisputed leader of the pack, Microsoft Teams emerged as an interesting alternative and managed to grab a sizable share of the market.

We asked Peter Tsai, senior technology analyst at Spiceworks, some questions about that report including why we haven’t seen a WordPress for Business chat yet and why we didn’t see Amazon Chime and other competitors emerge in the report.

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Peter Tsai, Senior Technology Analyst at Spiceworks

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