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Server crashing


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#1
OFFLINE   Aniky

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Hello everyone!

I am having some issue with server crashing, while running it, it works perfectly but then sometimes during random maps just shut it down and i get "Server disconnect for unknown reason" msg at console, it keep happening since beginning and im curious what could cause this crash?

I am running last mod 0.5.2 and at the moment don't have omni bots installed.

I don't know exactly which logs re to be posted for crash, im posting the ones from "server.log", if they aint correct one, please point me out which ones should i copy.



0:41 === ShutdownGame -------------------------------------------
0:41 *=====CLOSING DATABASE
0:41   Buffers cleaned.
0:41   Big Memory Cache cleaned.
0:41 *=====DATABASE IS CLOSED
0:41 ShutdownGame: done. Closing log.
0:41 ------------------------------------------------------------


Thank you for ur time,

Aniky.

#2
OFFLINE   gaoesa

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You should have the line "-8<------- Crash Information ------->8-" in the log. Server.log also, but in the console log as well. If there indeed is a crash with silEnT or Omni-bot, the crash information is always printed into the log. If the crash happens with the ET engine, i.e. etded.x86/etded.exe, the crash information is not printed. However, in such a case the shutdown game is also likely not done.

Please try to find the crash report from the logs.

Couple admins have reported similar issue now without actual crash. On the otherhand, lots of servers run it without crashing at all. Even these unexpected shutdowns. To find anything common with these cases, could you post the information of the gametype you are using, the ET server engine you are using, do you use game server hosting or your own server and any possible external management tools you might be using.

#3
OFFLINE   Aniky

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Thank you for ur fast reply!

I have searched for the crash information and i couldn't find any neither at server.log or console logs.

Information about server:

We are running vote map, meaning g_gametype 6, as for et server engine not sure what u are thinking, maybe this ( ET 3.00 - TB 0.6.6 linux-i386 ) ?

We re having server hosted at YCN gaming, and didnt used anything else apart from Filezilla to upload maps and rest of stuffs on ftp.

#4
OFFLINE   TheSilencerPL

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The behavior observed in the post is in response to GAME_SHUTDOWN event sent from the engine, in your case ET 3.00.
Try changing to the original server and check whether the bug still occurs.

#5
OFFLINE   Aniky

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Ok, server is set on 2.6b, will pay close attention to see if the server still crashes afterwards.

#6
OFFLINE   gaoesa

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One thing that came to my mind is that if your server com_hunkMegs is not high enough. I remember I once had similar problems on a test server with bigger maps. The issue was that the installation had loads of unofficial files (maps etc.) and the standard com_hunkMegs seemed to run out.

#7
OFFLINE   Aniky

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Ok, i had 2.6b installed and the server crashed at map "supply", at the end of warmup, when it was about to start the game, server shutdown and restarted.

As i checked on the server with rcon, com_hunkmegs is set as deafult, meaning 56.

#8
OFFLINE   gaoesa

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Try increasing the hunkmegs.

#9
OFFLINE   Aniky

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Ok i have setted on 256 via serv cfg, when i write at console with rcon for com_hunkmegs i get :

"com_hunkmegs" is:"56" default:"56"
latched: "256"

Does that mean it changed the value?

#10
OFFLINE   gaoesa

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Nope. It means that the change takes effect after restart. If you have access to the command line you should put it there. This way it ensures the setting always.

The latched cvars are values that cannot be changed in mid game. Memory allocations are one of those. The memory is allocated at server start so it means that a new start is rewuired for the new memory allocation to happen with the updated value.

EDIT:
I did quick test with local windows server I use for testing. Based on that, map change is not enough for the value to change. But after closing and restarting, the change did take effect. So if your command line is not enforcing certain hunkmegs values, plain restart should be enough for you.

#11
OFFLINE   Aniky

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Ok server is set to 256 hunkmegs, with help of YCN admins to set it at command line, i will report if the server keep crashing afterwards.

#12
OFFLINE   Aniky

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Well server seems to be crashing again, this time on delivery at beginning of the map.

#13
OFFLINE   TheSilencerPL

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Let's stop calling it "crashing". It's not crashing, it's simply closing due to something.
Do you have some additions installed as well, like enhanced mod or something?

#14
OFFLINE   Dragonji

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Could you test silEnT 0.5.1?

#15
OFFLINE   Aniky

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Let's stop calling it "crashing". It's not crashing, it's simply closing due to something.
Do you have some additions installed as well, like enhanced mod or something?

No, i dont have, just silent 0.5.2

Could you test silEnT 0.5.1?


I could give it a try.

#16
OFFLINE   Petbark

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Do you have any custom files installed for sound or menus? If so remove them and try.

Basicly get back to as clean silent install as possible.

Try also running the standard rotation without map voting in case you have not fully set map voting right.

#17
OFFLINE   Aniky

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Do you have any custom files installed for sound or menus? If so remove them and try.

Basicly get back to as clean silent install as possible.

Try also running the standard rotation without map voting in case you have not fully set map voting right.


Only running custum sound files for spree and hitboxes, i will remove them for a period of time to see if it effects anything.

#18
OFFLINE   Aniky

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As for now, the server has been running smooth, meaning that it wasn't shutting down for the following 3h, which before would shut down already.

Now the new 2 problems occurs, the first one is about Voting, as for menu at voting, meaning that players are able to vote for next map, shuffle and rest of votes, even tho my "g_voting" is 0, meaning that it should disable the votes at first place if i got all this correct.

The second issue is the end vote for new map, it appears that i am not able to vote nor write at the chat, but whats odd is that sometimes when i test, the first vote for "3" points will not show sometimes, but the second vote for "2" points will show on the map i choose and sometimes it will only show for the third vote for "1" point while first and second wont. Basically instead of being able to vote 3 votes for 3 maps, i am only able to vote 1 vote for one map and that goes randomly, like i stated above, ones i can vote for 3 points, then other time for 2 and 1.


The settings for map voting are the following:


g_mapVoteFlags 13
g_maxMapsVotedFor 30
g_minMapAge 3
g_resetXPMapCount 0


I hope the information helps and if there's anything else that i need to provide, please let me know what.

Edited by Aniky, 16 August 2012 - 03:20 PM.


#19
OFFLINE   gaoesa

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Sounds very much like something flood protect could cause. Try disabling sv_floodprotect.

#20
OFFLINE   TheSilencerPL

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What's the server IP?




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