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#1
OFFLINE   Tosa_Inu

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Some weeks ago Codemasters was hacked and many cd keys where stolen.
I was one of who's cd key was stolen.
Lucky for me Codemasters have a good custumers support, see below how they solve it.

Dear codemasters,

I bought "Operation Flashpoint: Red River".
When i connect to the game, windows live opens a screen, and i had to put in my cd key, but???
It says my cd is already in use?
Is this because of the the hack you guys had?
How do i get my game running now?
Can i get a new cd key from you?
If you want i can make a picture of the cd, and the key printed on the booklet.

Please help me

_________________________

Respond from Codemasters:

Thank you for submitting your recent request to Codemasters Customer Services concerning Operation Flashpoint: Red River.

We do not issue any replacement Windows Live keys for any of our games I'm afraid.


Kind regards
Codemasters Customer Services
_________________________

So in other words they say:
Go buy a new game.

Edited by Tosa_Inu, 09 August 2011 - 03:31 PM.


#2
OFFLINE   hellreturn

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If you bought the key using paypal and it's within last 30 or 90 days you can still file fraud charge and get your money back.

#3
OFFLINE   Tosa_Inu

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I bought it in a shop some 7 weeks ago.
I could not play the game on my old pc, cos the the cd was not loaded in win xp, 32 bit.
So i waited untill my new game pc was ready.

But i realy think Codemasters stink, in how they handle it.
They want us to buy 40,- or 55,- Euro games from them, but frankly they don't care if we can play it or not.
I can't play my bought game cos they where hacked, so in my eyes its not my fault the cd key is broken.
I am not going to buy any Codemasters games any more.

#4
OFFLINE   gaoesa

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Go to the shop you purchased the game and complain there is something wrong because it doesn't allow installing it. Then they would be required to substitute it to a working product or to an equivalent. At least I think it would work that way around here. Not sure about it though.

#5
OFFLINE   Tosa_Inu

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Problem is: They don't refund or change games in the Netherlands.

Next time i go compoundbow shooting, i have a nice cd and box to aim at.

#6
OFFLINE   gaoesa

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I thought it would have fallen under generic consumer protection.

#7
OFFLINE   Tosa_Inu

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Fixed, i can play it.
But not with the help of fraudemasters.
It works on a keygen.

#8
OFFLINE   S3ntin4l

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You can imagine when things like that happen down here in aus with new of game releAses starting at normal 110$ . It's a joke, I could buy a new mobo or 2 1tb hd'd for that money.




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